For the ultimate Whitsundays yacht charter and crewed sailing adventures

Depart Shute Harbour: 8:00am or 10:00am

Arrive Shute Harbour: 3:45pm, 5:10pm, 5:40pm, 6:30pm

Operator profile

The Operator is a part of the leading Australian marine transport group Riverside Marine. Founded in 1926, Riverside is a Brisbane based company owned by the Campbell family.

The Operator also manages research vessels and monitors the marine park for the Australian Institute of Marine Science (AIMS).

Emily Smart is the marine research and as the marine research co-coordinator she gets to fulfil her passion of working closely with marine life and she researches and monitors Crown-of-Thorns Starfish, coral bleaching, reef health, and species diversity. Emily also enjoys taking people on guided snorkel tours as a reef interpreter, giving marine biology presentations and giving educated talks on semi-submersible rides. Emily is fully qualified with a Bachelor of Science (Biology & Geography) degree, including Honours (Marine Ecology) from Wollongong University, as well as a postgraduate Certificate of Science (Marine Biology and Ecotourism/Wildlife Tourism Management) from James Cook University. Emily has a love for the marine world, particularly coral reefs.

Current Reefworld Weather

Here is a summary of the terms and conditions:

Definitions
The following definitions apply for the Terms and Conditions for this vessel.
- The Supplier or Operator means the operator who supplies this vessel to you on arrival.
- The Client is also referred to as the renter (s) or hirer (s)

Prices Details
Payment of the Fare is payable as follows:
(i) A deposit is payable upon confirmation.
(ii) The balance of payment is to be paid at least seven days prior to the cruise departure date.

Cancellations:
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
Cancellations outside 7 days there is a $50.00 administration fee.
Cancellations inside 7 days or a no show there is no refund.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

On departure day, before you commence your trip, you may be required to sign a rental agreement (in the case of boat charters) with the supplier of the vessel. Your rental and use of the vessel will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vessel. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vessel. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking, you must complete our no-obligations reservations enquiry form which is easy to follow and secured with the latest encryption technology. Once we receive your enquiry, we will contact you via phone or email, to advise of availability and confirm the final price is correct - and discuss payment options. A booking is confirmed when you have been emailed a confirmation notice and at this stage the deposit is processed on your credit card and becomes non-refundable and any cancellation fees stated in the terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.

Please note we accept Visa and Mastercard and the credit card fees are: 
1) 1.75% for the deposit amount.
2) 1.75% for the balance of payment.

If you are booking via phone, please first make sure you have read the terms and conditions of your selected sailing adventure. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental, trip or charter services.

Amendments
Please check the terms of each vessel to see whether amendment fees apply. Please also note that for some vessels an amendment is treated as a new booking and the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). In the case of boat rental/yacht charter, if the hire or number of days is increased, an additional deposit may be required, while reduction in rental periods or price may reduce the total, but the deposit amount will remain unchanged.

Vessel Capacity and fitness to charter (for Bareboats only)
Under no circumstances are you permitted to carry more passengers than the vessel you charter is legally registered to carry, and if you do your insurance may be invalidated. The number of passengers allowed is indicated next to each vessel on this website. It is your responsibility to choose a journey that is within your capabilities. A boat or trip supplier can refuse to hire a vessel to any person who is in their opinion unfit to skipper or does not meet eligibility requirements. In such circumstances we will have no further liability to you.